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Onboarding vs. On the Job Training

When it comes to hiring new reps, companies can approach the training process in two different ways: throwing the reps to the wolves or creating a learning environment through an onboarding experience....

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The Why For Becoming Certified

ELF, ACD, STA— these acronyms have been among many “foreign” words I’ve heard floating around the office since recently starting my new job here at InsideSales.com. To be completely honest, I’m not...

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How to Succeed in Business (by Really Trying Hard) – 5 Simple Rules

One thing has been missing from our certification training. It is a simple and direct conversation on how to succeed at InsideSales.com. In the training curriculum, we teach the evolution of the inside...

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